On Friday 18th March WorldHost training took place at the Riverside Centre. Topics covered included; the importance of customer service skills, effective communication, listening skills, value of tourism to Wales and our community plus principles of "going the extra mile"
Representatives from Arena Pontardawe, Swansea Canal Society and the local tourism industry all benefitted from the training which completed part 2 of their Tourism Ambassador training.
Anybody interested in finding out more about becoming a Tourism Ambassador should contact Community Tourism Officer Elen Davies on 07717 820472 or email at elen.davies@capitalregiontourism.org
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